What is RPA
Find out how robotic process automation technology works
RPA for MSPs
Learn how RPA enables MSPs to increase their value
History of RPA
Discover the history behind RPA, as we know it now
What is OCR
Unpack how OCR lets MSPs and their clients make digital transformation easier and more productive
What is iPaaS
Get a grip on what iPaaS technology does and how it can aid your MSPs and end clients with integration tasks
What is AI
Find out how AI technology functions and the numerous ways it can help your MSP and clients succeed
Platform Overview
ElectroNeek’s ecosystem from the bird’s eye view
Studio Pro
Integrated Development Environment to build RPA bots in no time
SaaS Orchestrator
A cloud tool to manage your automated workflows
MSP Toolbox
Explore the various great tools we provide to ensure your MSP and clients succeed
Bot Runner
Free to download app to run RPA bots
Community Forum
Get guidance from ElectroNeek users or share your own insights with your peers
Product Training
Learn how to build great automations with tutorials for beginners and experts
Case Studies
Learn the results ElectroNeek users achieve
API Documentation
Leverage the ElectroNeek API to build all possible integrations with any third-party system
Help Center
Find answers to the most common product-related questions
Security
Find out how we ensure your MSP’s data and information remains secure at all times.
Security at ElectroNeek
Our Security
Commitment
At ElectroNeek, our clients’ trust is #1 Priority.
We uphold the highest standards of data privacy and security. As we know how important it is to keep your employee data secure. ElectroNeek conducts regular penetration testing and security reviews, designed to be SOC2 compliant, and encrypts data that is resting and in transit. Our customers entrust sensitive data to us. Ensuring it’s secure is our promise.
Secure and Reliable Infrastructure
ElectroNeek utilizes Amazon Web Services (AWS) for the hosting of staging and production environments. AWS data centers are checked by 24×7 security, biometric scanning, video surveillance and are SOC 1 and SOC 2 certified. A global class application security.
Data
Encryption
Data is encrypted in-transit using bank-level TLS 1.2. Data is encrypted at-rest using 256-bit encryption through native AWS capacity.
Single Sign-On
(SSO)
SSO lets you authenticate users in your own systems without needing them to enter additional login credentials. All our plans include SSO via SAML 2.0 and OAuth with no added costs.
Data Permissions
& Authentication
Access to your customer data is limited to only authorized employees who need it for their job and data access gets logged.
Mixpanel
Analytical Tool
ElectroNeek uses Mixpanel to analyse client experience. All user-data is managed in real time to find trends and behaviour patters. The Mixpanel has strict privacy policy which strengthens our security promise further.
Enterprise Ready
Compliance
SOC 2 Type II
ElectroNeek is SOC2 compliant. ElectroNeek has been audited by an independent firm who has confirmed that we meet the requirements set forth in TSP section 100, 2017 Trust Services Criteria for Security, Availability and Confidentiality.
Employee
Trainings
Security is a company-wide effort. All our employees finish an annual security training program and employ best practices when dealing with client data.
Secure Software
Development
ElectroNeek uses a diverse set of manual and automatic data security and vulnerability checks at every stage of the software development lifecycle.
Security
Team
ElectroNeek hires staff responsible for reviewing, updating, testing and maintaining our security and privacy policy.
ElectroNeek Responsible
Disclosure Policy
Data security is a top priority for ElectroNeek, and ElectroNeek believes that working with skilled security researchers can locate weak spots in any technology. If you believe you’ve found a security vulnerability in ElectroNeek’s service, please let us know; we will work with you to resolve any issue promptly.
Disclosure
Policy
If you believe you’ve discovered a potential vulnerability, kindly inform us by emailing us at security@electroneek.com. Give us a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within one week of disclosure.
Make a faithful effort to avoid violating privacy, destroying data, or interrupting or degrading ElectroNeek’s service. Please only interact with domains you own or for which you have explicit permission from the account holder.
